PRIVACY POLICY

2. INFORMATION WE COLLECT

2.1. Personal Information

We may collect the following categories of personal information:

• Identification Information: Name, address, email address, phone number, date of birth, government-issued identification numbers, Social Security Number, Taxpayer Identification Number, and other similar identifiers.
• Professional Information: Employment history, education background, professional credentials, certifications, and organizational affiliations.
• Financial Information: Bank account information, payment card details, income information, tax records, and financial statements.
• Project-Specific Information: Details related to grant applications, project proposals, organizational information, budget information, and other information necessary for preparing grant applications.
• Communication Information: Records of your interactions with us, including correspondence, call recordings, chat logs, and customer service requests.
• Technical Information: IP address, browser type, device information, operating system, and cookie data.

2.2. Method of Collection

We collect information through:

• Direct submission through our website, applications, email, or other communication channels
• Forms you complete or documents you provide
• Telephone conversations and electronic communications
• Automatic collection via cookies and similar technologies when you use our website
• Third-party sources, such as public databases, identity verification services, and partners
• Your interactions with our AI-assisted tools and services

4. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

4.1. Service Providers and Business Partners

We may disclose your information to third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as:

• Cloud hosting providers
• Payment processors
• Customer relationship management systems
• Email and communication service providers
• Identity verification services
• Professional advisors including lawyers, accountants, and auditors
• AI and machine learning service providers

4.2. With Your Consent or At Your Direction

We may share your information when you direct us to do so, including:

• When you authorize us to share your information with grant-making organizations
• When you request us to provide information to third parties on your behalf
• When you provide consent through our website or applications

4.3. Legal Requirements and Business Transfers

We may disclose your information:

• To comply with applicable laws, regulations, legal processes, or governmental requests
• To enforce our Terms and Conditions and other agreements
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
• In connection with a business transaction such as a merger, acquisition, consolidation, or asset sale

5. DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• The applicable legal, regulatory, tax, accounting, or other requirements

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

8. YOUR RIGHTS REGARDING YOUR INFORMATION

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of incomplete or inaccurate information about you.
• Right to Erasure: Request deletion of your personal information under certain circumstances.
• Right to Restrict Processing: Request restriction of processing of your personal information.
• Right to Data Portability: Request transfer of your personal information in a structured format.
• Right to Object: Object to our processing of your personal information.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

12. USE OF ARTIFICIAL INTELLIGENCE

Our services utilize artificial intelligence ("AI") technologies to assist in preparing grant applications and related documents. When you provide us with information:

• Your data may be processed by our AI systems to generate content, analyze information, and improve our services
• We may use your data to train, test, and improve our AI models, but will do so in compliance with applicable laws
• AI processing may involve automated decision-making that could affect the outcome of your grant applications
• We implement appropriate safeguards for AI processing, including human review when necessary

15. ADDITIONAL INFORMATION FOR SPECIFIC JURISDICTIONS

15.1. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected about you
• The right to opt-out of the sale or sharing of your personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

15.2. European Economic Area, United Kingdom, and Similar Jurisdictions

If you are located in the European Economic Area (EEA), United Kingdom (UK), or other jurisdictions with similar data protection laws, we serve as the data controller for your personal information. Our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We will process your personal information:

• With your consent
• To perform a contract with you
• To comply with legal obligations
• For our legitimate interests, provided your rights do not override these interests

If you have questions about the legal basis for processing or wish to withdraw your consent, please contact us using the information provided in the "Contact Us" section.